xe6 Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") apply between the xe6 online gaming platform ("xe6", "we", "our") and users of the platform ("member", "you"). xe6 is an online casino and betting platform that provides digital entertainment services for users in Bangladesh.

These terms are effective according to Bangladesh Standard Time (BST, UTC+6). In the event of any dispute or ambiguity, this version shall be considered final.

xe6 reserves the right to amend these terms at any time. Continuing to use the platform after any amendment will be considered acceptance of the new terms. It is therefore recommended that you check this page regularly.

2. Eligibility and Age Requirement

The following conditions must be met to open an account and use services on the xe6 platform:

• You must be 21 years of age or older (for 21+ only).
• You must have a valid personal account — registration in the name of a corporation or organisation is not accepted.
• Each individual may operate only one account.
• You will operate the account in your own name and for your own benefit — not on behalf of anyone else.
• If online gaming or betting is legally prohibited in your place of residence, you may not register.

xe6 may conduct age verification at any time. xe6 reserves the right to temporarily or permanently close an account if adequate identification is not provided.

3. Account Registration and Management

3.1 Registration Process

You must provide accurate, complete and up-to-date information at the time of account registration. xe6 reserves the right to cancel an account and forfeit deposited funds if false or misleading information is provided.

If any of your personal details change (mobile number, bank account, etc.), you must notify the xe6 support team immediately.

3.2 Account Security

You are solely responsible for keeping your login credentials (username and password) completely confidential. You are responsible for all activity that takes place on your account, even if a third party uses it.

If you suspect unauthorised access to your account, contact our support immediately.

4. Deposits and Withdrawals

4.1 Deposit Rules

Deposits on the xe6 platform are currently accepted via bKash, Nagad and Rocket mobile banking. The minimum deposit amount for all methods is ৳200 (two hundred taka).

Deposited funds are generally credited to your account within a few minutes. Contact 24/7 live chat for any deposit-related issues.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000 (one thousand taka). Successful withdrawals are generally completed within 5 to 30 minutes.

The following conditions apply to withdrawals:

• Withdrawals can only be made to the mobile banking number from which the deposit was made.
• The specified wagering requirement must be met before bonus funds can be withdrawn.
• Large withdrawals may be temporarily delayed if KYC verification has not been completed.
• xe6 may temporarily suspend a withdrawal if unusual activity is suspected.

xe6 reserves the right to verify any withdrawal request for security purposes. Cooperating with this verification is mandatory.

5. Bonuses and Promotions

5.1 Welcome Bonus

A 150% welcome bonus is available on your first deposit at xe6, up to a maximum of ৳15,000. For example, depositing ৳1,000 gives a ৳1,500 bonus for a total balance of ৳2,500; depositing ৳22,000 gives the maximum ৳15,000 bonus for a total balance of ৳37,000.

5.2 Wagering Requirement

A 25x wagering requirement must be met before bonus funds can be withdrawn. This means you must place bets totalling 25 times the bonus received. Some games may contribute fully or partially to wagering calculations — contact support for details.

5.3 General Bonus Terms

• Each promotional offer has its own terms and conditions, which apply alongside these general terms.
• Accepting one bonus offer cannot be combined with another offer of the same type unless explicitly permitted.
• If bonus abuse or fraud is found, the bonus and any associated winnings will be forfeited.
• xe6 reserves the right to cancel or modify any promotional offer.
• Bonuses apply to one account only — if the same person or household claims bonuses on multiple accounts, those bonuses will be cancelled.

6. Betting Rules

6.1 General Betting Policy

Once all bets are finalised, they cannot be changed or cancelled. xe6 reserves the right to void bets in the event of a technical error or unusual circumstances. In such cases, the staked bet amount will be refunded.

6.2 Cricket and Sports Betting

Betting is available on BPL, IPL, T20 World Cup, ICC events and other international cricket tournaments. If a match is suspended or abandoned, bets will be settled according to xe6's defined policy.

6.3 Casino Games

All casino games use Random Number Generator (RNG) technology to ensure fair play. Each game has its own rules, which are available within the game.

7. Prohibited Activities

The following activities are strictly prohibited and may result in account closure and forfeiture of funds:

• Operating more than one account or using another person's account.
• Bonus abuse — artificially fulfilling bonus conditions using any software, bots or scripts.
• Money laundering or transacting with illegal funds through the account.
• Exploiting technical vulnerabilities of the platform.
• Harassing, threatening or abusive behaviour towards other members or xe6 staff.
• Any form of fraud or fraudulent activity.
• Placing bets on behalf of others or using another person's funds.

xe6 reserves the right to report any suspicious activity to the relevant authorities.

8. Responsible Gaming

xe6 places the highest importance on responsible gaming. We believe gaming is a form of entertainment and it should not become a cause of financial hardship or personal problems.

• You can set your own deposit limits, loss limits or session limits.
• You may request temporary or permanent self-exclusion if needed.
• If you feel gaming is causing problems, take a break and seek help.

To learn more about responsible gaming, please read our Responsible Gaming page.

9. Privacy and Security

xe6 uses SSL encryption technology to protect your personal information. To learn more about how your information is collected, stored and used, please read our Privacy Policy page.

xe6 never sells your personal information to third parties. However, information may be shared with authorities if required by legal obligation or for a security investigation.

10. Intellectual Property

All content on the xe6 platform — logos, designs, software, text, graphics and other elements — is covered by xe6's intellectual property rights. Copying, reproducing or commercially using these elements without written permission is strictly prohibited.

The intellectual property of game provider companies (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt) is protected by their own policies.

11. Limitation of Liability

xe6 bears no responsibility for the following:

• Disruption to a game session due to internet disconnection or technical error.
• Delays or issues with third-party payment services (bKash, Nagad, Rocket).
• Loss arising from the user's own negligence or breach of terms.
• Service unavailability due to unforeseen circumstances (force majeure) such as natural disasters or government orders.

xe6 always strives to operate a safe and reliable platform. However, the service may be temporarily unavailable due to technical reasons.

12. Changes to Terms

xe6 reserves the right to change these terms and conditions at any time. Members will be notified through the platform in the case of significant changes.

Continuing to use the platform after any changes will be considered acceptance of the revised terms. If you do not agree with the terms, you may request to close your account.

13. Account Closure and Restrictions

13.1 Closure at Member's Request

Any member may request to close their account at any time by contacting support. Any available balance must be withdrawn before the account is closed.

13.2 Closure by xe6

xe6 may temporarily or permanently close an account in the following circumstances:

• Breach of these terms and conditions.
• Evidence of fraud, money laundering or bonus abuse.
• Registration using false information.
• In compliance with instructions from legal or regulatory authorities.

If an account is closed due to a breach of rules, the bonus funds and any associated winnings in that account may be forfeited.

14. Contact and Complaints

For any questions, issues or complaints related to xe6, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

After a complaint is submitted, our support team will respond as soon as possible and work to resolve the issue. Including your account ID and relevant details when submitting a complaint will help us resolve it faster.

xe6 is committed to providing a safe and transparent gaming experience. Answers to common questions can be found on our FAQ page.