xe6 Privacy Policy
Your personal information is completely safe with us — learn how xe6 collects, stores, and protects your data.
Important Notice: This privacy policy applies to all services, websites, and mobile applications of the xe6 platform. By creating an account or using our services on xe6, you are considered to have given your consent to the terms of this policy.
xe6 operates a reliable and secure online gaming and betting platform for users in Bangladesh. Your privacy is our highest priority. In this privacy policy, we explain in detail what information we collect about you, why we collect it, how it is used and kept secure, and what rights you have.
1 Types of Information Collected
We collect the following types of information when you use the xe6 platform. This information is necessary to provide you with the best possible service.
1.1 Personal Identification Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- Bangladesh National ID or passport number (for identity verification)
- Current address and postal code
1.2 Financial Information
- Mobile banking number for bKash, Nagad, or Rocket
- Transaction history — records of deposits and withdrawals
- Payment method details
1.3 Technical and Usage Information
- IP address, device type, and operating system
- Browser information and session duration
- Game history and betting records on the platform
- Information obtained from cookies and similar tracking technologies
2 Purpose of Data Collection
We use your information only for specific and legitimate purposes. xe6's privacy policy ensures that no information is used for unrelated purposes.
- Account Creation and Management: Information is needed to set up your account correctly and keep it secure.
- Age and Identity Verification: To ensure that only those aged 21 or above can use this platform in Bangladesh.
- Financial Transaction Processing: To complete deposit and withdrawal requests securely.
- Customer Support: To resolve your issues quickly and effectively.
- Fraud and Abuse Prevention: To identify illegal activity and keep the platform secure.
- Service Improvement: To analyze usage patterns and further improve the platform experience.
- Relevant Communications: To send important updates, promo offers, and notifications.
3 Data Confidentiality and Security
xe6 gives the highest importance to protecting your personal information. We use industry-standard security technology to ensure your data is not disclosed to any unauthorized party.
- SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption.
- Secure Servers: Your information is stored in internationally certified secure data centers.
- Access Control: Only authorized staff can view your information, and only when specifically required.
- Two-Factor Authentication: An additional security layer applies when accessing your account.
- Regular Security Reviews: Regular security audits are conducted to identify system vulnerabilities.
Even so, no method on the internet is 100% secure. If you believe the security of your account has been compromised, contact us immediately.
4 Sharing Information with Third Parties
xe6 does not sell your personal information to any third party. However, information may be shared in certain specific situations:
- Payment Providers: bKash, Nagad, and Rocket receive the information necessary to process transactions.
- Identity Verification Services: With authorized providers to complete the KYC process.
- Legal Obligations: To respond to court orders or legitimate requests from government authorities.
- Fraud Prevention: To assist law enforcement agencies in serious fraud cases.
Any third parties we work with are also contractually bound to follow the same standard of data protection as we do.
5 Cookies Policy
Cookies and similar technologies are used on the xe6 website. Cookies are small text files stored in your browser that help improve your browsing experience.
5.1 Types of Cookies We Use
- Essential Cookies: Required for the core functionality of the platform — maintaining login sessions, security verification, and so on.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To understand how the platform is used — these are anonymous.
5.2 Cookie Controls
You can control or disable cookies by changing your browser settings. However, disabling essential cookies may prevent some platform features from working correctly.
6 Data Retention Period
We retain your personal information only for as long as necessary. Generally:
- Active account data: for as long as the account remains open.
- Financial transaction records: a minimum of 5 years as required by law.
- Closed account data: up to 3 years from the date of closure.
- Fraud investigation data: until the investigation is complete.
Once the defined period ends, data is securely deleted or anonymized.
7 Your Rights
As a user of the xe6 platform, you have the following rights regarding your own data:
- Right to Access: You can find out what information we hold about you.
- Right to Correction: You can request that incorrect or outdated information be updated.
- Right to Deletion: You can request that your information be deleted, provided there is no legal obligation to retain it.
- Right to Object to Processing: You can object to your information being used for specific purposes.
- Data Portability: The right to receive a copy of your information in a machine-readable format.
- Right to Withdraw Consent: You can withdraw your consent at any time.
To exercise these rights, contact our support team. We will respond to your request within 30 business days.
8 Protection of Minors' Data
xe6 is for those aged 21 and above only. We do not collect or store information from any person under the age of 21 under any circumstances. If a minor registers using false information, the account will be closed as soon as this is discovered and the related data will be deleted immediately.
9 International Data Transfers
In some cases, your information may be processed or stored on servers outside Bangladesh. In such situations, we ensure that the destination country or service provider has data protection measures equivalent to or higher than Bangladesh's standards.
10 Response to Security Breaches
If a data security breach occurs for any reason and your personal information is put at risk, we will:
- Notify affected users within 72 hours of the incident.
- Provide clear information about the nature of the breach and its potential impact.
- Take immediate technical steps to minimize damage.
- Strengthen security measures to prevent recurrence.
11 Marketing Communications
With your consent, xe6 may occasionally send promotional information, bonus offers, and gaming updates. Every marketing message will include an option to unsubscribe. You can stop marketing communications at any time by contacting our support team. However, important account notices, security alerts, and transaction confirmation messages will always be sent.
12 Changes to This Policy
xe6 reserves the right to update this privacy policy as needed. For any significant changes, we will:
- Display a clear notice on the website.
- Send a notification of the update to your registered email.
- Update the "Last Updated" date at the top of the policy.
If you continue using the platform after the changes, you will be considered to have consented to the new policy. We therefore recommend reviewing this page regularly.
13 Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our data protection team is always ready to answer all your questions.
- Email: [email protected]
- 24/7 Live Chat (support available in Bengali)
We take all complaints seriously and work to resolve them as quickly as possible.
Related Policies: To read the full terms and conditions of our services, please visit the Terms and Conditions page. For responsible gaming guidelines, see the Responsible Gaming page.